Privacy texts
PRIVACY
SAINTS TOUR BY CAPRIOTTI LIMITED PRIVACY POLICY AND COOKIES (last change 09 March 2019)

The privacy and cookie policy (the “Information”) refers to the websites, www.citywonders.com and www.darkrome.com, and to any mobile application of Saints Tour by Capriotti Limited through which the user (or “You” or “user” can access any of the aforementioned websites / application (the “Website”). The website is managed by Saints Tour by Capriotti (“we”, “our” or ” Saints Tour by Capriotti”), whose head office is located at Piazza Pio XII, 5 Rome.

This Notice constitutes the basis on which all personal data that we have collected from you, or that you have provided to us, will be processed by us, and applies to all your personal data, regardless of the medium or method by which we got them / received them. We can use your personal data according to the following legal bases: (i) to execute a contract with you; (ii) to ascertain, exercise or defend a right in court; (iii) to meet legal and regulatory obligations; (iv) for legitimate commercial purposes (including without limitation the use of cookies); or (v) where you have given specific consent.

In this Statement, the term “personal data” means data relating to a living subject that is or can be identified solely by the data or by the data and other information in our possession, or that will probably come into our possession, and includes the data personal data as described in the Personal Data Protection Legislation (as defined below).

Please read the following carefully. By accessing this website and / or by consenting to our use of your personal data in accordance with the terms of this Policy, we indicate that the user has reviewed it and has agreed to be bound by it. You will be asked to accept this Statement explicitly, before we process your personal data. If you do not accept these terms, you must leave the website immediately. We will keep a record of your acceptance in this regard. If you no longer wish to consent to the processing of your personal data by us, then ask us to cease this treatment by sending an email to info@saintstour.com.

WHAT INFORMATION DO WE COLLECT?

We fully respect your right to privacy in relation to your interactions with the website and we are committed to ensuring that our relationships with you will be transparent about what information we will collect and how we will use your information. In addition, we collect and use the details of the individual user only where there are legitimate business reasons.

We will manage your personal data pursuant to the legislation on the protection of personal data. “Legislation on the protection of personal data” means the Data Protection Acts from 1988 to 2018, the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and any other applicable law or regulation in relation to processing of personal data and privacy (including the Privacy and Electronic Communications Directive and the Privacy and Electronic Communications Regulations); such legislation may be periodically supplemented, modified, revised or replaced.

We collect and use individual user data only if we have a valid legal basis to do so, pursuant to the Data Protection Legislation. You have the right to revoke the consent previously provided for the collection and use of your personal data by us, by sending us a notification.

We may collect personal information from you during our activity, including through your use of our website (with cookies or otherwise), when you contact us or ask us for information, when you use our services or as a result of yours relationship with one or more members of our staff. The information subject to our processing includes: (i) basic information, such as your name (including name or title prefix), the company you work for, your title or position and your relationship with a person; (ii) contact information, such as your postal address, e-mail address and telephone number (s); (iii) financial information, such as payment information; (iv) technical information, such as information deriving from your visits to our website or our applications or in relation to materials and communications that we send you in electronic format; or (v) any other information relating to you that you may provide to us. The personal data that we collect from you for these purposes will henceforth jointly be referred to as “your data. We are the data processors (as defined by the data protection legislation) of your data.

We strive to keep your information accurate and up to date. Accordingly, you must notify us of any changes to this information that you are aware of as soon as possible.

HOW DO WE COLLECT INFORMATION FROM YOU?

IP addresses

We collect IP addresses from visitors to our website (an IP address is a number that uniquely identifies a specific computer or another network device on the Internet). This allows us to identify the users’ position, to block any deleterious use and to establish the number of visits from different countries. We analyze this data for statistical and trend reasons, such as which parts of our website users are visiting and how long they remain there. We can customize the contents based on the users’ location: for example, we can identify the country you are in from your IP address and give priority to viewing photographs and content for tours of that country operated by Saints Tour by Capriotti.

Cookies

A cookie is a small text file that is inserted into your PC’s hard drive by a web server, which allows a website and / or a mobile app to recognize frequent users, facilitate access and use. continuation of a website and / or a mobile app by a user and that allows the website and / or the mobile app to keep track of usage behavior and to compile the aggregated data that allows improving the content and to display targeted advertisements.

We collect information about the traffic of the entire website that are represented in aggregate format through cookies. We use third parties, such as Google Analytics, to collect information about you, including through the use of cookies (flash and non-flash) and web beacons. These help us improve the website and perform many of the functions that make your browser experience more intuitive. In the following table, you can find a list of the cookies we use and the purposes for which we use them. A cookie will not provide us with personal data. Therefore, if you have not provided us with personal data, you can still browse the website anonymously.

Essential cookies

Some cookies are necessary to allow you to use our website. These are used “during the session” every time you visit, and then expire when you leave the website. These cookies are not stored on your computer and do not contain personal data. However, if you wish, you can delete them through your browser, but this action will limit the functions you can perform on our sites.

Non-essential cookies

Usually these cookies are provided by our business partners and help us to filter non-relevant messages or pop-ups and to ensure that only interesting or relevant information is displayed to you. We also use some non-essential cookies for analytical purposes.

You should also be aware of our use of other companies’ Internet tools to improve the website. You may see “social media” during your use of the website, including but not limited to Instagram , Tripadvisor and Facebook , which allow you to share certain web pages or to bookmark them. These websites have their own cookies, under their own control.

By accessing the website and accepting the terms of this Policy, you give your consent and acknowledge our legitimate interest in the use of cookies, as described therein (eg, you are consenting to the placement of cookies on your device, except in the case in which you do not specifically choose not to receive cookies).

The “Help Menu” (Guide) on the menu bar of most browsers will show you how to prevent your browser from accepting new cookies, how to make your browser notify you when a new cookie is received and how to completely deactivate the cookies. cookies. You can also disable or delete similar data used by browser extensions, such as flash cookies, by changing the settings of the extensions or by visiting the website of its manufacturer.

For more information about cookies and their management, including how to disable them, please visit www.cookiecentral.com. However, because cookies allow you to benefit from some essential website features, we recommend leaving them active, as otherwise you may not be able to properly use the interactive features of the website or other related websites by you visited.

MOBILE DEVICES

Applications developed in connection with the website for mobile devices will operate and acquire the information as set forth above and are also subject to this Policy. Applications developed by us but located on other platforms, such as social media channels, can provide us with feedback regarding the activity and use by a user.

Note: if you are 18 or younger, ask your parents / guardian for permission before giving us any personal information. Users who have not obtained this consent cannot provide us with personal information.

HOW DO WE USE THE COLLECTED INFORMATION?

We collect different types of information about our users, for the following reasons:

to customize the way we present our content and to ensure that the content of our website is presented in the most effective way for you and your computer / device;

to help us monitor and improve the services we offer, including the website. In this sense, we can use and disclose information in aggregate form (so as not to identify any individual);

to fulfill any legal obligations that may arise from your interaction with the website; is

to allow you to participate in interactive features of our service, when you choose to do so.

The personal data we collect from you can be transferred to and stored by the companies of the Saints Tour by Capriotti group. They can also be treated by the staff of Saints Tour by Capriotti. By sending us your personal data, you accept the transfer, storage or processing of your personal data by Saints Tour by Capriotti for the purposes set forth in this Statement.

ARE THERE CASES IN WHICH WE CAN USE YOUR INFORMATION TO CONTACT YOU?

We can contact you:

for administrative reasons related to the service you purchased or for which you registered (eg, to notify you that a specific online service, activity or content is no longer available, has been canceled or suspended for maintenance, or as a result of a question addressed to you by you);

to provide you with information about our services, activities or online content. You will receive newsletters by e-mail or similar correspondence and updates from citywonders.com only if you have given consent in response to a contract with us, for example, on the payment page or on the newsletter subscription forms via e -mail, via e-mail or the “How to contact us” function. This will be made explicit when you make these choices, for example, by providing check boxes on the payment page, so that you can decide whether to receive the newsletter by e-mail, or by clearly stating your subscription preference on the newsletter ; is

to invite you to participate in questionnaires about our services (participation is always voluntary).

If we wish to use your personal information in any other way, we will make sure to notify you and obtain your prior consent. You will be given the opportunity to deny or withdraw your consent to the use of your personal information for purposes other than those listed in this Statement.

WHAT ARE YOUR RIGHTS?

As a data subject, under the Data Protection Legislation, you have the following rights:

the right to access personal data relating to you;

the right to correct any errors in your personal data;

the right to ask us to terminate our contacts for direct marketing purposes;

rights related to automated decision making;

the right to limit or prevent the processing of your personal data;

the right to transfer your personal data to another data processing manager;

the right of cancellation; is

the right to send a complaint to the DPC if you believe that the handling of your personal data by us has not taken place pursuant to the Data Protection Legislation.

In case of comments, doubts or complaints about our use of your personal data, please contact us (see “Contact Us” below). We will respond to any right you have exercised within one month of receiving your request, except in the event that the request is particularly complex or difficult, in which case we will respond within three months (we will inform you within the first month, should it be necessary more than a month to give you an answer). Where we are required to respond within a specific period of time under the Data Protection Legislation, we will respond within that time period.

Right to access personal data relating to you

You can ask to see what are your personal data we store and will be provided to you:

a summary of these personal data and the categories of personal data we store;

details about the purpose for which they are or will be treated;

details of the recipients or classes of recipients to whom they are or may be disclosed, including the possibility of being sent abroad and which protections are used for transfers abroad;

details about the period for which they are kept (or the criterion used to determine the duration of their preservation);

details about your rights, including those of rectification, cancellation, limitation or objection to the processing;

any information available regarding the source of such data;

if and where we use automatic decision-making, or profiling , information regarding the logic used and the expected result or consequences of that decision-making or profiling process ; is

where your data is transferred outside the EEA, which security measures are in place.

Requests for your personal data must be addressed to us (see below “How to contact us”), specifying the data for which access is required, and we will keep a copy in your personal archive. To help us find information easily, please send us all possible information about the type of information you would like to see.

If, to satisfy this request, we disclose information about or identifies another person, we may need that person’s consent, if possible. If we cannot obtain this consent, we may have to deny that information or change the data to remove that person’s identity, if possible.

There are certain types of data that we are not obliged to disclose to you, including personal data that records our intentions in relation to any negotiations with you, where disclosure would involve the risk of jeopardizing such negotiations.

We have the right to refuse a request for access to data made by you, where (i) this request is clearly unfounded or excessive, in particular due to its repetitive nature (in this case, if we decide to provide the personal data requested, we can charge you a reasonable fee for the administrative costs of the operation), or (ii) if you are permitted under the Data Protection Legislation.

Right to update your personal data or correct any errors in your personal data

You can ask us to correct any errors in your personal data held by us at no cost. If you want to do this, please:

send us an e-mail, contact us by phone or write to us (see below “How to contact us”);

allow us to have sufficient information to identify you (eg, name, registration details); is

allow us to know what information is incorrect and the correct information to replace it with.

If you ask us to update your personal information, we will inform the recipients to whom the personal data have been disclosed (if applicable), except in the event that it proves impossible or requires disproportionate effort.

The accuracy and completeness of the personal data you provide to us is your responsibility. If the information you provide changes, please let us know as soon as possible (see “Contact Us” below).

Right to ask us to terminate our contacts for direct marketing purposes

You can ask us to stop our contacts for direct marketing purposes. If you want to do this, please send an e-mail, contact us by phone or write to us (see “Contact Us” below). You can also click on the ” unsubscribe ” button in the final part of the newsletter email. This process can take up to 5 days.

We will inform you once your request for interruption of direct marketing is satisfied (this could take the form of an e-mail reply stating your “cancellation of the registration”).

Right to restrict or prevent the processing of your personal data

According to the legislation on data processing, you can request the temporary interruption of our processing of your personal data, if:

you believe that your data is not accurate (but we will resume the treatment after verification and confirmation of their accuracy);

the processing is against the law, but you do not want any data to be deleted;

we no longer need your data for our processing, but to establish, exercise or defend legal actions; or

you objected to the processing because you believe your interests must exceed our legitimate interests.

If you exercise your right to limit our processing of your personal data, we will continue to process the data if:

give your consent to this treatment;

processing is necessary for the exercise or defense of legal actions;

processing is necessary for the protection of the rights of other individuals or legal persons; or

if the treatment is necessary for reasons of public interest.

Data portability right

Under the Data Protection Legislation, you can request an electronic copy of your personal information you provided to us and that we hold electronically, or provide it directly to another party. This right applies only to the personal data you provide and does not extend to the data generated by us.

The right of data portability applies only where:

the processing is based on your consent or the execution of a contract; is

the processing is carried out by automated means.

Right of cancellation

Under the Data Protection Legislation, you can ask us to delete your personal data where:

I do not believe that we need to keep your personal data for the purposes of processing for the purposes set forth in this Statement;

if you have given us your consent for the processing of your personal data, revoke this consent and we will not be able to legally process your personal data in any other way;

you object to our treatment and we have no legitimate interest in continuing to process your personal data;

your data has been processed unlawfully or has not been deleted where it should have been; or

if personal data should be deleted for reasons of compliance with the law.

We may continue to process your personal data in certain circumstances, pursuant to the Data Protection Legislation.

Where you have requested the deletion of your personal data, we will inform the recipients with whom we have shared the personal data, except in the case where it is impossible or requires a disproportionate effort. At your request, we will also provide you with information relating to these recipients.

Right to send a complaint to the DPC

If you believe that our processing of your personal data has not taken place pursuant to this Policy, please contact us in the first instance. If you are not satisfied, you can send a complaint to the DPC or exercise any other right under the Data Protection Legislation. Information on how we carry out this process is available on the DPC website at https://www.dataprotection.ie

OFFENSIVE CONTENT

If you post or post content that can reasonably be considered offensive, inappropriate or objectionable in any part of the website or if you adopt harmful behavior in any of the services of Saints Tour by Capriotti, we may remove that content.

Where we reasonably believe that you violate or may violate applicable laws, such as making hate speeches, we may disclose your personal information to relevant third parties, including law enforcement or your Internet provider. We will do this only if such disclosure is permitted by applicable laws, including the Data Protection Legislation.

DO WE PROTECT YOUR PERSONAL INFORMATION?

We do our best to protect your privacy through the appropriate use of security technology. We limit access to personal data to employees, contractors and agents who need to know such personal data in order to operate, develop and improve the services we provide. We make sure we have the appropriate physical and technological security measures in place to protect your information; and we make sure that when we subcontract a process, that service provider has implemented appropriate security measures. However, the website contains hypertext links to websites owned by and operated by third parties. These third-party websites have their own privacy policies as well as cookies. We accept no responsibility for the privacy practices of such third-party websites and the use of such websites is at your own risk.

We will implement appropriate technical and organizational measures to guarantee a level of security appropriate to the risks deriving from the processing of your personal data. In particular, we will take into consideration the risks deriving from destruction, loss, alteration, unauthorized disclosure, accidental or illegal, or access to personal data transmitted, stored or otherwise processed.

Unfortunately, the transmission of information through the Internet is not totally secure. Despite our best efforts to protect your personal information, we cannot guarantee the security of all data transmitted to our website and any transmission is at your own risk. After receiving your information, we will use strict security procedures and features to try to prevent unauthorized access. We are not responsible for any delays, missed deliveries or other losses or damages resulting from (i) transfer of data on communication networks and structures, including the Internet, or (ii) any delay or non-delivery by any service provider that does not have a contract with us, and you accept that the website may be subject to restrictions, delays and other problems relating to the use of such communication facilities. You will understand that we cannot guarantee the absolute prevention of cyber attacks such as hacking , spyware and viruses. Consequently, you cannot be held responsible for any unauthorized disclosure, loss or destruction of your personal data, which may emerge from such risks.

STORAGE OF PERSONAL DATA

Any information you provide to us will be maintained and stored for the period of time we consider necessary, taking into account the purpose for which it was first collected, and our obligations under the Data Protection Legislation.

In general, we will only store your personal information for as long as necessary for the treatment established in this Notice.

ONLINE PAYMENT

We can collect financial information, such as credit card information, when making a payment through the website. We do not disclose this information to any party outside of Saints Tour by Capriotti, other than the companies and individuals we hire to perform functions on our behalf, such as sending an e-mail and processing payments; this information will not be stored for a longer period of time than is necessary for the provision of services. These third party service providers will be subject to contractual obligations to protect the security of your personal data. Such companies or individuals will have access to the personal data necessary to perform these functions, but cannot use them for other purposes.
If you choose not to proceed with the order or if the payment method is not successful, we can still keep the details entered in that order.

CHANGES TO THE INFORMATION

This Notice may be updated over time, so we advise you to check it whenever you send personal information to the website. The date of the most recent revisions will be shown on this page. If you do not agree with these changes, please stop using this website to send personal information. If the information is subject to material changes, we will inform you of this by entering a notification in the website. We will not process your personal data in a way that is not covered by this Policy without your consent.

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